Your agreement with us
These terms are a binding agreement between you and Globeriz (“we,” “us,” or “our”) covering the Calobi app, its website and related services (the “service”). By creating an account, starting a trial, purchasing a subscription or otherwise using the service, you confirm that you have read, understood and agree to these terms, our privacy policy and our health disclaimer, which form part of these terms. If you do not agree, do not use the service.
PLEASE READ “DISPUTES AND ARBITRATION” CAREFULLY. EXCEPT AS DESCRIBED THERE, YOU AND GLOBERIZ AGREE TO RESOLVE DISPUTES BY BINDING INDIVIDUAL ARBITRATION, AND YOU WAIVE THE RIGHT TO A JURY TRIAL AND TO TAKE PART IN A CLASS ACTION. YOU MAY OPT OUT WITHIN 30 DAYS.
Questions about these terms can be sent to contact@globeriz.com.
Who may use Calobi
Calobi is for adults only. To create an account or use the service, you must:
- be at least 18 years old, and at least the age of legal majority where you live if that is higher;
- be able to form a binding contract and not be barred from using the service under any applicable law;
- not be located in, or ordinarily resident in, a country or region subject to comprehensive U.S. sanctions or embargoes;
- not be named on, or owned or controlled by anyone named on, any U.S. government list of prohibited or restricted parties, including the Treasury Department’s Specially Designated Nationals list and the Commerce Department’s Denied Persons or Entity lists; and
- not have had a Calobi account previously terminated by us.
By using the service, you represent and warrant that each of these statements is true and will remain true while you use it. You also agree to comply with all export control and sanctions laws that apply to your use of the service.
We may ask you to confirm your age or eligibility, and we may rely on age information provided by you, Apple or another app store. If we learn or reasonably believe that an account belongs to someone who is not eligible, we may suspend or close it and delete its information without notice. If someone under 18 has used Calobi, a parent or guardian may contact us at contact@globeriz.com so we can close the account.
Calobi is not designed for people who are pregnant or breastfeeding, who have or have had an eating disorder, or who have a medical condition that requires supervised nutrition, unless a qualified healthcare professional has approved their use of it.
Your account
Your account is personal to you. Each person may hold one account, and you may not share, sell, transfer or let anyone else use your account or subscription. Provide accurate, current and complete information, including your date of birth, and keep it up to date.
You are responsible for keeping your sign-in methods secure and for all activity that happens under your account, whether or not you authorized it. Tell us promptly at contact@globeriz.com if you believe someone has accessed your account without permission. We are not liable for loss caused by someone else using your account.
Emails and notifications
Service messages. By creating an account, you agree that we may send you transactional and service messages by email, in the app and by push notification. These include sign-in codes, purchase, trial and renewal notices, security and account alerts, responses to your requests, and notices about changes to these terms or our policies. They are part of the service, so you cannot unsubscribe from them while you have an account. To stop them, delete your account.
Marketing emails. By creating an account, you also agree that we may send marketing emails to the address on your account, such as product news, tips, offers and surveys. You can unsubscribe at any time using the link in any marketing email or by emailing contact@globeriz.com. Unsubscribing does not stop service messages.
Push notifications. Reminders and nudges you enable can be managed in the app, by asking Obi, or in iPhone Settings. We send promotional push notifications only if you separately opt in to them.
Health, nutrition and AI guidance
Calobi provides food journaling, nutrition estimates, goal tracking and an AI companion called Obi. These features provide general wellness information only. They are not medical, nutritional or dietetic advice, diagnosis or treatment, and they do not create a doctor, dietitian or other professional relationship. Always seek the advice of a qualified healthcare professional before starting any diet, weight change or exercise plan, and never disregard or delay seeking professional advice because of something in Calobi.
Photo recognition, portion sizes, nutrition values, calorie and nutrient targets, projections, reminders and AI responses are automated estimates. They can be wrong, incomplete, biased or out of date, and they may differ from what you actually ate. You are solely responsible for checking information before relying on it and for every decision you make about your food, body and health. Do not use Calobi to manage a medical condition or an emergency, to verify allergens or ingredients, to calculate medication, or to decide whether a food is safe for you.
YOU UNDERSTAND THAT CHANGING WHAT YOU EAT, HOW MUCH YOU EAT OR YOUR BODY WEIGHT CARRIES RISKS, INCLUDING RISK OF ILLNESS, INJURY OR DEATH. YOU USE CALOBI VOLUNTARILY AND AT YOUR OWN RISK, AND YOU ASSUME ALL OF THESE RISKS TO THE FULLEST EXTENT PERMITTED BY LAW.
No weight, nutrition or health result is promised or guaranteed. If tracking food makes you feel distressed or leads to restrictive habits, stop using Calobi and seek professional support. See our health disclaimer.
Subscriptions and purchases
Some features require a paid subscription. The price, length, trial eligibility and renewal terms are shown in the App Store purchase confirmation before you agree, and Apple bills your Apple Account. We do not collect payment-card details.
Subscriptions renew automatically at the then-current price unless canceled at least 24 hours before the current period ends. A free trial, if offered, is limited to one per person and converts to a paid subscription unless canceled in time; any unused trial portion is forfeited when you purchase a subscription. We may change prices for future periods, with notice as required by Apple or applicable law.
Manage or cancel a subscription in iPhone Settings → your name → Subscriptions → Calobi. Deleting your account, signing out or uninstalling the app does not cancel a subscription. Cancellation stops future renewals; you keep access until the end of the period you paid for.
Except where required by law, all fees are non-refundable and we do not provide refunds or credits for partial periods, unused features or accounts closed for breach of these terms.
Only Apple can issue refunds. All Calobi purchases are made and paid through Apple, so Globeriz cannot process, approve or issue a refund for them. Any refund request must be made to Apple through Apple’s purchase support and is decided by Apple under its policies.
We may contest refund requests. When you ask Apple for a refund, we may dispute the request and ask Apple to decline it. You agree that, for this purpose, we may share information about your account and purchase with Apple, including when you subscribed, whether you used a trial, and how much and how recently you used the service. Apple makes the final decision. If a refund is granted or a payment is reversed or charged back, we may end the related subscription and access to paid features immediately, and we may suspend or close accounts involved in repeated or abusive refund requests or chargebacks.
Use the app’s restore-purchases option to restore an eligible purchase on the same Apple Account.
Your content
You keep ownership of the photos, messages and other content you submit (“your content”). You grant Globeriz a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to host, store, copy, process, analyze, transmit, adapt and display your content for as long as it is in the service, to operate, secure, support and improve the service, including through the providers described in our privacy policy.
You also agree that we may create de-identified or aggregated information from your content and use of the service, which no longer identifies you, and use it for any lawful purpose, including research, analytics and improving our products and features. That information is ours and survives deletion of your account. We do not sell your journal, and we do not use your photos in marketing without your separate permission.
You represent that you have all rights needed to submit your content and that it does not infringe anyone’s rights or break any law. We do not have to store, review or keep any content, and we may remove content that we believe breaks these terms.
If you send us ideas, suggestions or feedback, we may use them freely, without restriction or payment to you, and we own any improvements we make from them.
Our service and license
The service, including its software, AI features, designs, characters, text, graphics, food stickers, branding and the names Calobi and Obi, belongs to Globeriz or its licensors and is protected by intellectual property laws.
Subject to these terms, we give you a limited, personal, revocable, non-exclusive, non-transferable license to use the service for your own non-commercial purposes. All rights not expressly granted are reserved. This license ends automatically if you breach these terms.
What you may not do
You agree not to, and not to help anyone else to:
- use the service for any unlawful, harmful, fraudulent or commercial purpose, or resell or rent access to it;
- access another person’s account, or create accounts by automated means, under false pretenses or to obtain more than one free trial;
- copy, modify, reverse engineer, decompile or try to extract source code, models or prompts from the service, except to the extent the law expressly permits despite this limit;
- scrape, crawl or harvest data from the service, or use it or its outputs to build, train or improve a competing product or any machine-learning model;
- probe, test or bypass security, rate limits, usage limits or access controls, or interfere with or overload the service;
- try to make Obi produce harmful, unlawful or misleading content, or present its output as professional advice;
- upload content that is unlawful, infringing, sexual, violent, hateful, or contains malicious code or other people’s personal information without permission; or
- file a chargeback for a purchase you authorized instead of asking for a refund through the proper channel.
Suspension and termination
We may suspend, limit or terminate your access to all or part of the service, or delete your account, at any time, with or without notice, if we believe you have breached these terms, are not eligible to use Calobi, have created risk or legal exposure for us or others, or if we are required to by law. We may also stop offering the service or any feature at any time.
You may stop using Calobi at any time and delete your account inside the app. Deletion is permanent, so save anything you want to keep first, and cancel any subscription separately through Apple.
Sections that by their nature should continue after these terms end will survive, including those on content licenses, ownership, disclaimers, limitation of liability, indemnification, and disputes and arbitration.
Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, ALL CONTENT AND ALL AI OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT ANY ESTIMATE OR RESPONSE WILL BE ACCURATE OR RELIABLE, OR THAT YOU WILL ACHIEVE ANY RESULT. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.
Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GLOBERIZ AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL OR HEALTH-RELATED OUTCOMES, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER THEORY, EVEN IF WE WERE ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID FOR CALOBI IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.
These limits are an essential part of the bargain between us and apply even if a remedy fails of its essential purpose. Some places do not allow certain exclusions or limits, so they apply to you only to the extent the law allows. Nothing in these terms limits liability that cannot legally be limited.
Indemnification
To the extent permitted by law, you agree to defend, indemnify and hold harmless Globeriz and its owners, officers, employees, contractors and agents from any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising from your content, your use or misuse of the service, your breach of these terms or your violation of any law or anyone else’s rights. We may take control of the defense of any matter at your expense, and you will cooperate with us.
Disputes and arbitration
Talk to us first. Before starting any claim, you and we agree to try to resolve the dispute informally. Send a written notice to contact@globeriz.com with your name, account email, a description of the dispute and the relief you want. If it is not resolved within 60 days, either side may start arbitration. Limitation periods are paused during this time. Completing this step is a condition of starting arbitration.
Binding individual arbitration. Except as listed below, any dispute, claim or controversy between you and Globeriz arising from or relating to the service or these terms, including their formation, scope, validity or enforceability, will be resolved by final and binding arbitration administered by National Arbitration and Mediation (“NAM”) under its Comprehensive Dispute Resolution Rules and Procedures and, where applicable, its Mass Filing Supplemental Rules, before a single arbitrator. If NAM is unavailable, the American Arbitration Association will administer the arbitration under its Consumer Arbitration Rules. The arbitrator decides all questions of arbitrability, except that a court decides any question about the class action waiver or the batching process below. The Federal Arbitration Act governs this section. Arbitration may take place by video or in writing, or in person in the county where you live or in New York County, New York.
Exceptions. Either side may bring an individual claim in small claims court if it qualifies, and either side may go to court to stop infringement or misuse of intellectual property, unauthorized access to the service or a breach of the “What you may not do” section.
CLASS ACTION AND JURY WAIVER. YOU AND GLOBERIZ MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON OR AWARD RELIEF TO ANYONE OTHER THAN THE INDIVIDUAL PARTY. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.
Mass filings. If 25 or more similar claims are brought against us by or with the help of the same or coordinated counsel, they will be administered in batches of up to 25 claims, one batch at a time, and no fees for a later batch are due until the earlier batch is resolved. The parties will mediate globally after the first batch. Limitation periods are paused for claims waiting in a later batch.
Time limit. To the extent permitted by law, any claim must be brought within one year after it arises, or it is permanently barred.
Opting out. You may opt out of this arbitration agreement by emailing contact@globeriz.com within 30 days after you first accept these terms, including your name, account email and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these terms. If we make a material change to this section, you may reject it by emailing us within 30 days of the change, and the prior version will continue to apply to you.
If the class action waiver is found unenforceable for a particular claim, that claim must be severed and heard in court after the individual arbitration ends, and this arbitration agreement continues to apply to all other claims.
Governing law and courts
These terms and any dispute between us are governed by the laws of the State of New York and applicable U.S. federal law, without regard to conflict-of-law rules. Any claim not subject to arbitration must be brought exclusively in the state or federal courts located in New York County, New York, and you and we consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Apple’s app license
The iPhone app is licensed to you under Apple’s Standard End User License Agreement unless a different license is supplied in the App Store. These terms supplement that license. If they conflict, the more restrictive term applies to the extent Apple’s rules allow.
These terms are between you and Globeriz, not Apple. Globeriz, not Apple, is responsible for the app, its content, maintenance and support, and for handling any product claims, including claims that the app fails to meet legal or regulatory requirements, consumer protection claims, and claims that the app infringes someone’s intellectual property. If the app fails to meet an applicable warranty, you may notify Apple and Apple may refund the purchase price; to the fullest extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
Changes to these terms
We may change these terms at any time by posting the updated version and changing the date above. For material changes we will give reasonable notice, such as in the app or by email. Changes take effect when posted unless we say otherwise. If you keep using the service after a change takes effect, you accept the updated terms; if you do not agree, stop using the service and delete your account.
General
These terms, together with the documents they refer to, are the entire agreement between you and us about the service and replace any earlier agreements. If any provision is held unenforceable, it will be limited to the minimum extent needed and the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign or transfer these terms without our written consent; we may assign them, including in connection with a merger, acquisition or sale of assets.
We are not liable for delays or failures caused by events beyond our reasonable control, including outages of our hosting, AI or app-store providers. You agree that we may send you notices and communications electronically, and that they satisfy any legal requirement that a communication be in writing. Nothing in these terms creates a partnership, agency or employment relationship.
Contact: contact@globeriz.com
Operator: Globeriz